Internship: Small Claims Diversion Mediation Program Intern, New York Peace Institute, Brooklyn NY

Program Description: The New York Peace Institute Mediation Program is an extensive community-based and court-annexed Alternative Dispute Resolution (ADR) program that operates at our main offices in lower Manhattan and downtown Brooklyn. The Mediation Program provides an extensive array of ADR services, inclusive of screening, intake, mediation, conciliation, facilitation, arbitration, and training. The program handles issues such as harassment, family conflicts, property violations, noise and other quality of life crimes, parent-teen conflict, placement of children in special education, housing disputes and lemon law arbitration. The program serves over 11,000 New Yorkers and currently handles over 4,000 disputes each year.

Internship Responsibilities

  • Extensive contact with clients over the phone including:
    • Explaining mediation services
    • Listening to clients concerns
    • Mailing out notice of hearing and following up with cases scheduled
    • Delivering stipulation of settlement to the court
  • Update client database
  • Help maintain court cases (filing, organizing)
  • Support the mediation staff, as necessary

Qualifications: Strong communication skills, general understanding of office administration, great attitude, organized, experienced with active listening, able to work independently, as well as with a team, interest or experience in mediation would be helpful.

Opportunities

  • To observe mediations in Civil Court and in the Mediation Center setting
  • To partake in in-house roundtable discussions with mediators and mediation staff
  • To network with our vast and diverse group of mediators
  • To attend various other presentations and conferences

Reports to: Kings County Courts Coordinator

Work Days Per Week: Minimum 15 hours/week

Length of assignment: Minimum 3 months

Compensation: Unpaid. Academic credit available

TO APPLY: Please address resume and cover letter to:

Martha Vargas

Kings County Courts Coordinator

Brooklyn Mediation Center

mvargas@nypeace.org

Tags: ADR, Conflict, Mediation, Nonprofit, Resolution

Views: 698

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