When I help people resolve their differences or deal with conflict I've consistently noticed that the nature of their interactions is deeply affected by how people feel about themselves. When people feel fulfilled and whole they are far more likely to seek ways to connect with others. If they come from a place of pain they behave in ways that mirror that inner conflict. There is no value judgment to either approach, people simply function based on their inner dialogue and beliefs about the world. Many people do not yet consciously recognize that their behavior is based on how they feel inside and that there are ways they could improve their interactions and enjoy life more. The challenge in fostering peace is to make it possible for people to move beyond their personal perspective and find ways to look outside themselves and connect with others. I've found it helpful to help people do some of the following things to move toward peace.
An important element in helping people behave peacefully is to suggest that there are viable alternatives to anger and retaliation. People behave confrontationally because they feel they have no other option or they simply have never learned any other approach. Paradoxically, once they find the peaceful place inside them they realize that there is a way to behave that feels much better. It's up to them if they choose to follow the path of peace and keep the momentum going. We can be there for them, especially if we've reached a point where peace resides inside us.