“Mediation is the intervention into a dispute or negotiation by an acceptable, impartial andneutral third party to assist disputing parties in voluntarily reaching their own mutuallyacceptable settlement of issues in dispute.” (Moore, C. 2003)See More
Please feel free to provide a short bio about yourself or the work of your organization (no more than 3 paragraphs)
I am a graduate student at the University of Baltimore studying Negotiation and Conflict Management (anticipated graduation December 2014). I currently work in a financial management firm liaising with internal and external groups to coordinate client activity. Additionally, as an intern with The Texas Conflict Coach, I research various areas of conflict management practices and create and maintaining a social media weekly calendar.
I would like to focus on organizational conflict, specifically the reduction of interoffice tensions in the workplace. I am particularly interested in the integration of mediation in the public and private sectors of the workplace. Also the implementation of dispute resolution infrastructure to address structural issues those sometimes bring employees into conflict unnecessarily.
It is my belief that conflict resolution processes have the potential to create a more favorable work environment, both in terms of efficiency but also in terms of increasing employee satisfaction. Sometimes this can be achieved through third party intervention, sometimes through activities that improve relationships or build confidence, and other times it is best achieved through the increase in trust that is fostered by favorable contact.
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What is your current job (and organization) and/or where and what field are you studying?
FULL-TIME: Financial Management Firm; STUDENT: University of Baltimore (Negotiation and Conflict Management program) INTERN - The Texas Conflict Coach
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