The PhD research I am conducting is exploring the role of nonverbal communication and mediation. Mediation, in addition to being a law enforcement detective, is my profession and I have been engaging in it through as a professional and volunteer mediator, trainer, and consultant for numerous years. (read more about my research here
When I am helping others who are involved in conflicts and disputes, I often refer to the Wheel of Conflict like I did at a recent mediation skills training at Robina Hospital on the Gold Coast, Australia. Christopher Moore and Bernie Mayer developed the Wheel of Conflict and it describes various contributors to conflicts and disputes arising, persisting, and increasing.
The five elements of the wheel of conflict
The wheel of conflict includes structure, emotions, history, communication, and values. Each is described below, and just like nonverbal communication cues and elements, the do not often exist in a vacuum but rather often work in a gestalt like manner.
Read the rest of this article [HERE] at PsychologyToday.com.