Originally posted at Enjoy Mediation
Firstly, my disclaimer is the above image is not mine. I found it a long time ago, and unfortunately I do not remember the source, thus I am unable to give credit. [edit: the circle of conflict was created by Christopher Moore and can be found in this book
When analyzing conflict it is important to realize that it can be divided into 5 varying catagories depending on its nature. Why bother breaking conflict in catagories and give it labels? It is important, be it as the mediator or neogtiator, to be able to figure out what kind of conflict is present because if the issue(s) can not be diagnosed properly, how do you expect to find a worthy solution?
The five types of conflict are:
The image is pretty much self-explanatory so no reason for me to blabber on.
Remember, preparation is important when getting ready for a mediation/negotiation, so being able to properly identify the conflict will help you move towards a viable solution. Don't forget, many times the conflict can also be a combination of the categories.
The image can be a great tidbit to add to your presentation or handout; it has worked for me in the past. Sometimes, words, spoken or written, can become boring and adding an image here or there helps liven things up a bit.