In a globalized world cross-cultural communication skills are a crucial for professional success. Business, political, academic and civil society networks expand across the world, bringing together persons with different cultural backgrounds. Hence, the demand for cross-cultural training is growing fast.

The United Nations Institute on Training and Research (UNITAR) is the United Nations leading institution for diplomatic skills-building training. It can draw on more than 50 years history of preparing diplomats from all over the world for working in a highly intercultural environment. During the last decade, UNITAR has opened its trainings also for representatives from the private sector, academia and civil society.

The one day intensive UNITAR Training of Trainers on Effective Cross-Cultural Communication offers persons with a background in training or with working experience in intercultural settings the opportunity to improve their own cross-cultural sensitivities, communication and understanding and to acquire the relevant training expertise allowing them to pass their knowledge on to clients from the political, academic, business and civil society sector. Emphasis will be placed on increasing communication effectiveness with individuals from other cultures, avoiding cultural miscues and gaffes, and training tools to reinforce lessons learned.

The course will comprise three units:

  • Strategies of effective cross-cultural communication
  • Training tools for your own effective cross-cultural communication workshop
  • Peer practicum: demonstrating and enhancing your own facilitation skills

After successful completion of the course, participants will receive a UNITAR certificate.

Training Objectives

The training aims to provide participants with in-depth strategic knowledge and expertise on cross-cultural communication and to equip them with the didactic skills and competences necessary to provide tailored cross-cultural communications trainings for diverse contexts, e.g. international business relations, academic exchange, international aid and non-profit organizations etc.

 At the end of the training, participants will:

  • Have gained a deepened understanding of cross-cultural communication and avoiding cultural miscues and gaffes
  • Have enhanced their workshop design and facilitation skills
  • Have gained greater awareness of their role as facilitator
  • Dispose of a set of didactic tools for effectively teaching cross-cultural communication courses


The programme will be based on a participatory approach and include presentations, group exercises, activities and interactive discussions. Participants will receive a comprehensive set of reference and background material, including selected articles and other reference documents, copies of PowerPoint presentations, and other relevant materials.

Participants will receive personal guidance on their presentation and facilitation styles from experienced trainers. The number of participants will be restricted to a maximum of 15 persons in order to allow for more individual attention.

Target Group

The Training of Trainers is designed for persons with intercultural and/or training experience interested in gaining a deeper understanding of the foundations and dynamics of effective cross-cultural communication. Since the workshop will build on the participants’ own experience, it is especially addressed to persons with experience in working in intercultural contexts and to trainers who would like to add cross-cultural training skills to their toolbox.

Contact and Registration

The course will take place on Friday, 21 June from 09:30 am to 05:30 pm at the United Nations Headquarters in New York. 

The course participation fee is 750 USD.

Individuals interested in participating are required to apply online for the course at www.unitar.org/event/new-york.

For queries regarding the seminar, please contact the UNITAR New York Office at (212) 963 9196 or nyo@unitar.org 

Tags: Communication, Cross-Cultural, Trainers, Training, of

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