TO APPLY: http://tinyurl.com/a9eryxm

Make a difference! The Department of Executive Services is looking for an experienced Alternative Dispute Resolution Mediator professional to join our fast-paced, dynamic team. This position is responsible for providing mediation, facilitation and other dispute resolution services for individuals and groups in King County as well as the inter-agency dispute resolution services through the Inter-Local Conflict Resolution Group (ILCRG).

The King County ADR Program Services include facilitating collective bargaining and grievance discussions; chartering and facilitating labor-management committees and project labor agreements; training in negotiations, conflict resolution; mediating and facilitating complex multi-jurisdictional and land use cases involving King County; and citizen/County mediation. The ADR Program is dedicated to creating new products that support the responsible stewardship of County resources by reducing the cost of conflict for King County employees, government, the tax payers, and our regional partners.

The ILCRG is a unique, regional program created jointly by the King County Executive and the King County Labor Council in 1998 to provide third party neutral services to resolve conflict. The ICLRG is a leader in regional governance, partnering with over 70 member cities, counties, and other public entities and over 30 unions to provide mediation services.

Our ideal candidate will have experience negotiating skillfully in tough situations in a fair and diplomatic manner. A highly competent mediator, he or she will passionately pursue the program's goals with energy and drive.

WHO MAY APPLY:  This recruitment is open to all qualified applicants.

WORK SCHEDULE:  This position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime-eligible. This position is paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. – 5:00 p.m., Monday through Friday. Incumbents may be required to work extended and/or flex scheduled work hours to respond to service needs.

REQUIRED MATERIALS:  The following materials are required:

• King County Application Form (paper or electronic)
• Resume
• Letter of Interest detailing your background and describing how you meet or exceed the requirements listed in this job announcement.

You can attach multiple documents if necessary or required, such as your resume and letter of interest to your electronic application. Your options are:

• Copy and paste one or more documents into the text resume section of the application.
• Attach multiple documents/files in the resume attachment section.

Please Note: Your application will be rejected as incomplete if you do not include the requested and relevant information in the on-line application and include the information only on the letter of interest and/or resume. Applications that state “see my resume” or “see my personnel file” are considered incomplete and will not be accepted. Resumes and cover letters are not accepted in lieu of a completed job application.

CONTACT INFORMATION:  Please direct questions about this recruitment to Tricia Morrison, Human Resources Analyst at (206) 296-0528 or tricia.morrison@kingcounty.gov.

JOB DUTIES:

• Conduct conflict queries in work groups and other group conflicts. Provide oral or written analysis of the conflict and service recommendations to the contracting party.
• Design and deliver conflict resolution interventions.
• Design training curriculum and present to mediators, work groups and the County at large.
• Conduct mediations.
• Assist in evaluating mediators for certification.
• Conduct periodic program evaluations and make recommendations.
• Participate in outreach efforts.
• Manage special projects and events.
• Provide conflict coaching.
• Facilitate work group discussions and labor management committees
• Build and maintain relationships with key County, Union and Regional contacts.

EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:

MINIMUM QUALIFICATIONS:

• A Bachelor’s degree in social sciences or a related field with an emphasis on human resource management, labor relations law, business or public administration.
• A minimum of 100 hours advanced ADR training.
• Three (3) years full-time experience providing conflict resolution and mediation services and training.
• Professional Mediation Certification, or the ability to obtain certification within first six months of employment
• Skill in assessing the root causes of conflict; designing and implementing appropriate conflict interventions, including coaching, mediation, facilitation and training; building consensus among people with conflicting points of view; understand what motivates groups; ability to pick up on positions, intentions and needs and predict what groups will do across different situations.
• Skill in curriculum design and training presentation.
• Skill in communicating effectively, verbally and in writing to a variety of audiences and settings: one on one, small and large groups and with peers.
• Comfortable handling hot and controversial topics; can manage group processes during a presentation; can change tactics midstream when something isn’t working.
• Skill at working as a team member.
• Knowledgeable about working in large organizations, understands and adapts to the organizational culture; sensitive to how organizations function; knows how to get things done through formal and informal channels. 
• Skill in personal assessment of strengths and weakness; seeks and incorporates feedback; gains insight from mistakes; is receptive to talking about short-comings and gaining new skills. Able to model conflict resolution skills.
• Skill in interactions with a diverse work force; able to adjust processes to support the equitable treatment of all.
• Skilled at building & maintaining relationships with internal and external customers; gains their trust and respect; maintains confidentiality as appropriate; meets the expectations and requirements of customers; gets first-hand customer information and uses it to make improvements in products and services.
• Skilled at dealing with ambiguity; can effectively cope with change; can comfortably handle risk and uncertainty and make decisions without having the total picture. Able to handle multiple competing and priorities; planning, organizing and project management.

DESIRED QUALIFICATIONS:

• Familiar with collective bargaining principals and practices.
• Internal resource in a large organization.
• Five (5) years full-time experience providing conflict resolution and mediation services and training.

SUPPLEMENTAL INFORMATION:

RECRUITMENT PROCESS:
Please make sure your specialized experience/requirement(s) can be identified in your application materials.

Your application, resume and letter of interest will be used to determine whether you meet the job qualifications listed on this announcement. The information in these materials will be compared to your responses to the supplemental questions. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.

Those applicants that possess the most competitive background in directly related experience, knowledge, and training may be contacted for interviews. Professional supervisory reference checks will be conducted prior to any offer of employment.

UNION MEMBERSHIP: This position is not represented.