Module II: Mediation*

COURSE DESCRIPTIONS

Module I | Module II | Module III | Online Negotiation Training | Special One Day Workshops | Leadership Training Program

These four day workshops are highly acclaimed, highly interactive and very practical.

Well seasoned instructors/ practitioners prepare participants to act effectively in conflict situations. Personal readiness includes examining our own biases and prejudices, our conflict management styles, staying cool "under fire", and the ability to manage the emotional climate at the table.
Learning Module I: Conflict Theory Negotiation and Introduction to Mediation*

This four-day module is an extensive immersion in ADR on the pre-course readings and the notion of "frontiers" of dispute resolution: self, theory, and practice.

Opportunities to explore self, using self-assessment tools and confidential exchanges with a learning partner and the instructors help prepare participants to act effectively in conflict situations. Personal readiness includes examining our own biases and prejudices, our conflict management styles, staying cool "under fire", and the ability to manage the emotional climate at the table.

The science of conflict, its analysis, the processes and skills necessary to help resolve conflicts and disputes are featured. This includes understanding conflict factors and dynamics; the relationship of rights, interests and power; communication and conflict, and the nature and dynamics of power; and providing third party assistance, especially mediation.

This module also introduces the participant to the theory and practice of interest-based negotiation. The key elements of negotiation are reviewed, working assumptions are questioned, and a principated approach to negotiation practice is developed.

The approach to teaching is to identify and isolate required competencies and practice them in a positive, supportive and reflective learning environment. The goal is to set the foundation for dispute resolution practitioners who have broad and sound theoretical knowledge and who are confident and skillful in dispute resolution practice.

This is achieved through theory-informed analysis, interactive exercises, and interest-based negotiation role-plays. In addition, the fundamental link between a sound understanding of negotiation skills is developed.
Learning Module II: Mediation*
Prerequisite: Module I or Equivalency

This four-day module is designed to introduce and develop the mediation competencies of participants. A good working knowledge of the theory of conflict analysis, communication, conflict, anger and power and interest-based negotiation are assumed.

This module concentrates on the mediation process in its broader aspects from pre-mediation screening and interviewing to the mediation process itself, to the conclusion of written agreements, and to any follow up procedures.

The participants will explore where mediation fits into the overall ADR continuum, how it compares to both rights-based and other ADR processes and when it's use is appropriate.

Students will become familiarized with all stages of the mediation process and will be given generous opportunity to develop mediator skills.

The approach to teaching is to identify and isolate required competencies, and practice them in a positive, supportive and reflective environment.

The goal is to provide participants with a solid theoretical and practical foundation in mediation and to equip them for their journey towards becoming highly skilled and reflective mediators.

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